The Administrative Coordinator serves as the primary point of contact for clients and leads, managing communication and coordination from first inquiry through job completion. This role plays a key part in creating a smooth, positive experience for every homeowner we serve.
Work Schedule: Part-time (15–25 hours weekly)
Work Location: Remote / work from home
This is a mostly remote position supporting homeowners in the Frederick County area, with occasional local client meetings as needed.
Responsibilities
- Follow up with inbound leads and inquiries
- Schedule consultations, estimates, and jobs
- Serve as the main point of contact for clients
- Coordinate communication between clients, contractors, and the business owner
- Send invoices and manage basic billing workflows
- Maintain organized communication and records inside GoHighLevel (GHL)
What We’re Looking For
- Strong written and verbal communication skills
- Warm, professional, and approachable demeanor
- Organized, reliable, and detail-oriented
- Basic knowledge of handyman services, repairs, or remodeling
- Comfortable managing multiple conversations and tasks at once
Preferred, but not required:
Experience with GoHighLevel or a similar CRM
Bilingual (English / Spanish)